Terms of Use

Welcome to Saif Global


By accessing the websites in the domain SaifGlobal.net and using any of the information, products or services offered (collectively, the “Web Site”), you agree to be bound by these terms and conditions (the “Terms of Use”). If you do not wish to be bound by the Terms of Use, you should not access or use this Web site. Saif Global is a product of Saif Telecommunications Pte. Ltd. which is located at 89 Short Street, #09-08A, Golden Wall Centre, Singapore (188216)

If you have any query about the Web site or the Terms of Use, you can contact us at: info@saifglobal.net


  1. Acceptance of this Agreement

This is an agreement between you and SaifGlobal.net, the terms of which govern your use of the Web Site. Included by reference are the terms of the SaifGlobal.net Privacy Policy which is at https://saifglobal.net/privacy-policy. Every time you use the Web Site we assume you have accepted and agreed to the Terms of Use and the Privacy Policy (collectively, the “Agreement”), and the acceptance and agreement of any person you represent.


  1. Terms and Conditions of Use time to time Amendments and Modifications

SaifGlobal.net reserves the right to update, change, amend, add or otherwise modify these Terms of Use from time to time and will concurrently revise the effective date whenever required. By accepting this Agreement, we assume that you agree to review the Terms of Use from time to time to find out if any revisions or changes have been made. Each time you access the Web Site, you agree to be bound by the Terms of Use in applicable during the time you access. If you do not agree with the Terms of Use you must stop using the Web Site. If you have been continuously using the Web Site it will constitute acceptance of such changes. Any new features that expands or enhance the existing services, including the release of new tools and resources, will be subject to the Terms of Use. Regular usage of the services after any such changes will establish your consent to any such changes. The most current version of the Terms of Use will be available at: https://saifglobal.net/terms-of-use for your review.


  1. Usage Terms

The use of the Web Site and your account is subject to the following terms:

a) Every time you use the Web Site you represent and confirm that you are legally authorized to agree to and accept this Agreement on behalf of yourself and any person or commercial entity you represent. To be eligible to use the Services, you must meet the following criteria and represent and confirm that you: (1) are the “Minimum Age” (defined below) or older; (2) are not currently restricted from the Services, or not otherwise prohibited from having a SaifGlobal.net account, (3) are not a competitor of SaifGlobal.net or are not using the Services for reasons that are in competition with SaifGlobal.net; (4) will only maintain one SaifGlobal.net account at any given time; (5) will use your real name and only provide accurate information to SaifGlobal.net; (6) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party; (7) will not violate any rights of SaifGlobal.net or third party, including intellectual property rights such as copyright or trademark rights; and (8) agree to provide at your cost all equipment, software, mobile access, and internet access necessary to use the Services. (9) will not use the SaifGlobal services to stalk or harass someone, or for any other activity that is deemed illegal or inappropriate by law. We collect various client/user data points for each call made using SaifGlobal and will provide that information to law enforcement if we are legally required to do so. (10) will not use the SaifGlobal services for selling, telemarketing or any other mass calling related purposes including but not limited to robocalls.

14 years old is the minimum age required for Canada, Germany, Spain, Australia, South Korea and the United States. Though, if applicable law requires that you must be older than such ages in order for SaifGlobal.net to lawfully provide the Services to you (including the collection, storage and use of your evidence according to our privacy policy) then the Minimum Age would be such older age. The SaifGlobal Services are not designed nor intended for use by children or anyone else under the age of 13.

b) you must be a human. SaifGlobal accounts registered by “bots” or other automated methods are not permitted;

c) if requested, you must provide your full legal name, a valid email address, and any other information requested to us in order to complete the signup process;

d) you are responsible for maintaining the security of your account and password. SaifGlobal.net will not be liable for any loss or damage from your failure to comply with this security obligation;

e) you are solely responsible for all content posted and activity that occurs under your account or by you. (even if anyone else has posted content from your account who have access) (collectively the “Account Content”)-

f) you agree not to post or allow others to post Account Content which is unlawful, immoral, hateful, harmful, threatening, abusive, offensive, libelous, defamatory, slanderous, pornographic, indecent, obscene, or otherwise inappropriate for a broad general audience;

g) you may not use the Web Site for any unlawful or unauthorized purpose. You must not, while using the Web Site, break any laws in your jurisdiction (including but not limited to copyright laws);

h) while SaifGlobal.net prohibits conduct and content on the Web Site as provided in f) and g) above, you understand and agree that SaifGlobal.net cannot be responsible for content posted by an account holder and you however may be exposed to such materials. You agree to use the SaifGlobal Web Site at your own risk;

i) you assume any and all liability for the use of services offered by SaifGlobal.net and agree to defend, indemnify and hold harmless SaifGlobal.net, its related companies, contractors, and their respective senior management, officers, employees and agents from and against any and all third-party claims, actions, proceedings, damages and expenses, including without limitation lawyer fees on a solicitor-client basis, and costs, that occurs out of the breach or suspected breach of a term, contract, warranty or representation in this Agreement;

j) you agree not to alter, adapt or hack the Web Site or change another web site so as to falsely gives an impression that it is associated with the Web Site, or any other SaifGlobal.net service;

k) you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Web Site or use of the application without the express written consent of SaifGlobal.net;

l) you agree not to transmit unsolicited email or or SMSs (short message service), or “spam” messages

m) you agree not to transmit any worms or viruses or any code of a destructive nature.

n) As between you and SaifGlobal.net, you own the content and information you provide SaifGlobal.net under this Agreement, and may request its deletion at any time, unless you have shared evidence or content with others and they have not deleted it, or it was copied or stored by other users. Additionally, you grant SaifGlobal.net a nonexclusive, irrevocable, worldwide, perpetual, unlimited, assignable, sublicense able, fully paid up and royalty-free right to us to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, process, analyze, use and commercialize, in any way now known or in the future discovered, any information you provide, directly or indirectly to SaifGlobal.net, including, but not limited to, any user generated content, ideas, concepts, techniques and/or data to the services, you submit to SaifGlobal.net, without any further consent, notice and/or compensation to you or to any third parties.

Pursuant to this license, SaifGlobal.net may grant other Members and/or Visitors access and share rights to your content and information in accordance with this Agreement, your settings and degree of connection with them.

Any content or evidence you submit to us is at your own risk of loss. By providing content or information to us, you represent and authorize that you are permitted to submit it and that it is not confidential and not breaking of any law, contractual restrictions or other third party rights (including any intellectual property rights).

It is your responsibility to keep your SaifGlobal.net profile information accurate and updated.


  1. Cancellation and Termination

This Agreement may be canceled or terminated in accordance with the following terms:

a) by you, upon submission of a written email to info@SaifGlobal.net . You are solely responsible for properly canceling your account.

b) by SaifGlobal.net, for violation of any of the terms of this Agreement or, in its solitary decision, for any reason at any time. Without limiting the generality of the prior, verbal, physical, written or other abuse (including threats of abuse or retribution) of any SaifGlobal.net customer, employee, member, director, or officer will result in immediate account termination. SaifGlobal.net also retains the right to suspend your account and refuse any and all current or future use of the Web Site, or any other SaifGlobal.net service, for any reason at any time.

Cancellation or termination by either you or SaifGlobal.net will result in the deactivation or deletion of your account or prevention of access to your account, and the penalty and waiver of all Account Content contained on the application. All of the Account Content may then be deleted from the Web Site at any time after that. The information cannot be recovered once your account is the content deleted and the account is cancelled.

  1. Refund Policy

SaifGlobal doesn’t issue refund for digital products (Calling Packages) once the order is confirmed and the voucher is sent. This is done to prevent possible fraud with the system, since the Voucher Code delivered is usable for one time only. And can’t be delivered to another customer if one customer wishes to cancel the order. 


  1. General Terms

The Web Site use is subject to the below mention terms:

a) Technical support is available via email or live chat. The technical support email address is info@SaifGlobal.net;

b) SaifGlobal.net uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Web Site. Such parties are independent and SaifGlobal.net does not make any representations or warranties or take any responsibility or accept any liability whatsoever regarding the acts or omissions of such parties;

c) SaifGlobal.net may, but has no obligation to, remove Account Content that it determines in its sole discretion is unlawful, immoral, hateful, harmful, threatening, abusive, offensive, libelous, defamatory, slanderous, pornographic, indecent, or otherwise not appropriate for a wide-ranging general audience, or breaks any third party ‘s knowledgeable property or other rights or these terms of this Agreement;

d) the transmission and technical processing of your account content may be transferred un-encrypted and involve (i) transmissions over various networks; and (ii) changes to conform and adjust to technical necessities of connecting networks or devices

e) SaifGlobal.net welcomes suggestions or other communications from users of the Web Site and wishes to improve the service it provides. However, to avoid any disputes, in sending any communications other than Account Content, you transfer and assign all ownership and intellectual property rights to SaifGlobal.net. Specifically, without limitation, all suggestions, ideas, concepts, messages, e-mails, samples, and all other content or submissions will become the property of SaifGlobal.net for its use, notwithstanding any statement regarding confidentiality or non-disclosure.


  1. Miscellaneous

The following terms apply to this Agreement:

  1. Under this agreement no consent or waiver will be considered by any of the parties or of any breach or default by the other party in its performance of its obligations. Unless it is written and signed by both the parties no consent or waiver will be effective.
  2. Package prices are not fixed and may change depending on the circumstances with or without any prior notice.
  3. You agree and assure that you will not abuse system for referral credits or affiliate income, as this may lead to blocking of the account without any compensation 
  4. The package purchase is wholly your decision without any under pressure from SaifGlobal or its affiliates, no chargeback request will be entertained once the order has been placed.
  5. Entire Agreement – this Agreement, as may be amended or changed from time to time, constitutes the entire agreement between you and SaifGlobal.net and governs your use of the SaifGlobal Web Site, overriding any prior agreements between you and SaifGlobal.net whether oral, written or otherwise;
  6. Severability – in any case if this agreement is found to be void, unlawful, or for any reason unenforceable, then that provision will be considered to be served from the rest of this Agreement and will not touch the legitimacy and enforceability of any outstanding requirements.
  7.  You agree to assure us and hold us harmless for all losses, damages and costs (including, but not confined to, reasonable attorneys’ fees and costs) related to all third party claims, charges, and investigations, caused by (a) your letdown to comply with this Agreement, including, without limitation, your submission of content that violates third party rights or applicable laws, (b) any content you submit to the Services, and (c) any activity in which you engage on or through SaifGlobal.net


  1. No Guarantee on Endorsement

SaifGlobal.net does not guarantee or warrant the accuracy, suitability, reliability, completeness, or usefulness of the information, products, or services on the Web Site or the information, products, or services at other sites to which links are provided. Therefore, any use of or dependence upon information, products or services from this site or a linked site is at the account holder’s solitary risk. SaifGlobal.net does not endorse, approve, certify, or take responsibility for information or products provided on the Web Site or on other linked sites.


  1. License

    Unless otherwise stated, Saif Global and/or its licencors own the intellectual property rights for all material on Saif Global. All intellectual property rights are reserved. You may view and/or print pages from http://saifglobal.net for your own personal use subject to restrictions set in this agreement.

    You must not:

    1. Republish material from http://saifglobal.net
    2. Sell, rent or sub-license material from http://saifglobal.net
    3. Reproduce, duplicate or copy material from http://saifglobal.net
    4. Redistribute content from Saif Global (unless content is specifically made for redistribution). 


Fair Usage Policy (FUP)

There have been some incidences of abuse and violation committed by several customers and/or sub-distributors/affiliates of the Saif Global Services. Despite our effort to provide the most affordable and best quality voice service for Overseas Filipinos especially, there are still some entities abusing the service for their own benefits.

To avoid incidences of abuse and violation, we have implemented a Fair Usage policy effective across all existing Carriers/VAS operators who availed of the Bucket IDD Service, to prevent possible movement of the fraud from one Bucket IDD service distributor to another Bucket IDD service distributor(s):

A single Bucket IDD service will be able to call maximum of 5 numbers (this is the normal use of a “real-person” based on previous studies/survey) within PLDT, Smart, Sun and TNT networks.


For any clarification or more information, please speak to our Customer Service Team.